The reviews are in and they were overwhelmingly positive. This was the consensus derived from the comments of guests and observers during the opening months of Hotel Casiana, Tagaytay’s newest hotel. When the hotel opened in time for the holiday season, a lot of people were not aware what to expect, but after two months, Hotel Casiana is fast becoming the preferred location for weekenders and staycationers.
“We were overwhelmed with the positive reviews that the hotel generated,” said Nilda D. Serrano, Operations Manager. “We strive each day to perform at the best we can and to deliver outstanding hospitality to our guests. That includes also observing strict health protocols for the safety of guests and our staff.”
With positive word-of-mouth, rooms at Hotel Casiana are snapped up at a very fast rate, with people encouraged to try out the rooms since these are offered at a special 50% off promo. During weekends, the hotel is fully booked, with returning guests coming back for more.
“The guests appreciate the fact that we are easily accessible. Aside from a big and visible signage, we are along the Tagaytay-Nasugbu highway so we are literally at the center of activity in this tourist city as we are near the commercial centers and Nasugbu,” said Nilda.
Guests also rave about the rooms as all rooms in Hotel Casiana come with a balcony, which is not the case in other hotels in Tagaytay. All rooms and common areas come with a fresh air vent to ensure proper air circulation. This feature was appreciated by guests who want to stay in a hotel that is observing health and safety protocols.
“We fully guarantee that we are among the safest hotels in Tagaytay. We are not only observing health protocols imposed by the IATF and the DOT… we also go the extra mile by ensuring that all our spaces are sanitized, that our team is in full PPE when cleaning rooms, and that we even have a big commercial-type air purifier in all the rooms,” she added.
For entertainment, guests commended Hotel Casiana for having in its rooms a 50-inch Android television with cable channel and where you can turn on your Netflix account or indulge in YouTube videos. A smart toilet is also available in selected rooms for guests’ convenience. For leisure, guests raved about the heated pool, which is very “useful” especially during the cold season in Tagaytay.
“All of our guests have said ‘Wow!’ once they found out that we have a heated pool.,” she said. “Majority of our guests want to try it out and they are not disappointed as they can swim warmly, safely, and comfortably in our pool.”
Of course, what made Hotel Casiana more memorable for guests is the hospitality and warm service of the hotel staff, from the moment the guests arrive until they check out. Guests appreciate the attentiveness of the staff and their swiftness to respond to requests. In fact, the staff also arranges surprise birthday treats for guests.
Soon, business and leisure will be seamless in Hotel Casiana. There will be a full-service restaurant for business, heated pool for cold days, in-room spa for weekends, and a pleasant café for mornings. It is not surprising indeed that at this early stage of operations, Hotel Casiana is already making a name as a must-stay accommodation in Tagaytay.
See for yourself, experience a tranquil and comfortable stay at Hotel Casiana with your loved ones. The hotel is located along the Tagaytay–Nasugbu main highway, near the Mahogany Market and Taal Lake. For inquiries or reservations, call 0916-5016060 (Globe), 0968-4121333 (Smart), or 046-4237473. You could also email: [email protected] or visit the official Facebook page: Hotel Casiana.