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PLDT Home launches online booking appointment service for store visit

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In its aim to better serve customers in this pandemic, PLDT Home introduces an online booking appointment accessible through the PLDT Home website (pldthome.com). This new service provides existing subscribers and interested applicants the convenience to schedule an in-store or virtual appointment with a PLDT store representative.

Customers can arrange for an online one-on-one meeting with a store personnel at their preferred PLDT store location when applying for a new PLDT Home Fibr line, request for upgrade and report after-sales service concerns. 

“At PLDT our commitment is to provide better customer service–anytime, anywhere, and at any given situation. With PLDT Store Online Meeting, our customers can get personal and more customized service and assistance from our PLDT store personnel. This is in-line with our vision of being the leader in customer experience and making customer engagement seamless and simple through technology,” said Butch G. Jimenez, Senior Vice President and Head of PLDT Home Business.

In ensuring that customers’ concerns are personally addressed in a safe space, PLDT Home developed its Store Online Meeting service giving better customer sales and after-sales services online, reducing turnaround time, while minimizing risk of exposure and providing customers assistance at point of transaction.

Appointments Made Easier and Faster!

Making an appointment through the PLDT Store Online Meeting service only takes a few steps:

  1. Visit the PLDT Home website (pldthome.com)
  2. Click the “Book an Appointment” tab located at the right side of the page
  3. Select your preferred PLDT store/branch
  4. Select a service (virtual or in-store appointment)
  5. Select preferred date and time

After these simple steps, customers can now talk to PLDT store personnel who can assist them with their PLDT Home Fibr application, account upgrades and other concerns. 

To learn more about the PLDT Store Online Meeting platform and how PLDT Home does it better, visit https://pldthome.info/PLDTStoreOnlineMeeting.

In its aim to better serve customers in this pandemic, PLDT Home introduces an online booking appointment accessible through the PLDT Home website (pldthome.com). This new service provides existing subscribers and interested applicants the convenience to schedule an in-store or virtual appointment with a PLDT store representative.

 

Customers can arrange for an online one-on-one meeting with a store personnel at their preferred PLDT store location when applying for a new PLDT Home Fibr line, request for upgrade and report after-sales service concerns. 

 

“At PLDT our commitment is to provide better customer service–anytime, anywhere, and at any given situation. With PLDT Store Online Meeting, our customers can get personal and more customized service and assistance from our PLDT store personnel. This is in-line with our vision of being the leader in customer experience and making customer engagement seamless and simple through technology,” said Butch G. Jimenez, Senior Vice President and Head of PLDT Home Business.

 

In ensuring that customers’ concerns are personally addressed in a safe space, PLDT Home developed its Store Online Meeting service giving better customer sales and after-sales services online, reducing turnaround time, while minimizing risk of exposure and providing customers assistance at point of transaction.

Appointments Made Easier and Faster!

 

Making an appointment through the PLDT Store Online Meeting service only takes a few steps:

 

  1. Visit the PLDT Home website (pldthome.com)
  2. Click the “Book an Appointment” tab located at the right side of the page
  3. Select your preferred PLDT store/branch
  4. Select a service (virtual or in-store appointment)
  5. Select preferred date and time

 

After these simple steps, customers can now talk to PLDT store personnel who can assist them with their PLDT Home Fibr application, account upgrades and other concerns. 


To learn more about the PLDT Store Online Meeting platform and how PLDT Home does it better, visit https://pldthome.info/PLDTStoreOnlineMeeting.

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6 Comments

  • Reply Roxy's Beauty Tips August 13, 2021 at 5:14 am

    Thank you very much for sharing all these information with us! It is very helpful and for sure I will follow all steps you described in this post. Thank you!

  • Reply Lizel Tejares Purcia August 21, 2021 at 8:37 am

    That’s awesome po
    PLDT find ways for more convenient and easy access for thier customers concerns. Good thing we can have online appointment to PLDT. Thank you PLDT for prioritizing the safety of the customers.

  • Reply Owenbondocponce August 21, 2021 at 8:57 am

    Find it so easy ,the process itself are so readable and it goes really well with the process. It’s a reminder that PLDT HOME ONLINE BOOKING APPOINTMENT, is very innovative way to catch things up, and be upgraded with the perks of its services

  • Reply Jenny Labutap August 21, 2021 at 4:32 pm

    so nice talaga ng pldt and pwedeng pwede na magpa appointment for pldt home online booking very safe and very convenient less hassle pa and nice services

  • Reply Chriss TABAMO August 21, 2021 at 7:49 pm

    The best talaga ang Pldt. Habang tumatagal mas lalong gumaganda ang Service nila.. So nice naman po dahil maaari kaming magkaroon ng online appointment sa PLDT. Very convenient! Mas Magiging safe din po talaga ito.. ❤️

  • Reply Edgardo Roxas August 22, 2021 at 8:48 am

    Grabe, Kudos na talaga PLDT Home sobrang paganda ng paganda ang Serbisyo, amd really this Opportunity was really Helpful for everyone, specially for all the People na sobrang busy sa gawaing bahay at hindi rin makalabas dahil sa ECQ, kaya super Nice very Recommended po talaga .. #DoItBetter #PLDTStoreOnlineMeeting #PLDTHome

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